Cloud-Based VoIP Phone Systems and Unified Communications
Whether you run a single office or multiple locations across the country, we build a system around how your team works.
What is a cloud-based VoIP phone system?
For businesses, this is now the standard way to run a phone system. It gives you the features of an enterprise-grade setup without the cost and complexity of legacy on-site systems. You can add users, change call routing, and manage everything from a secure online portal without waiting on a technician.
What is unified communications?
Unified communications brings your phone system, video conferencing, and instant messaging together into one platform. Instead of managing three separate tools with three separate logins, vendors, and support lines, your team works from a single, secure system accessible on any device from any location. A unified platform keeps context intact and keeps your team moving.
Cloud-based VoIP features
Scipio’s cloud VoIP phone systems include everything your business needs to communicate professionally and efficiently.
Call management
- Auto attendant and multi-level call routing
- Hunt groups and ring groups
- Call queues with hold music and messaging
- Call recording for compliance and quality review
- Call forwarding and simultaneous ring
Voicemail and messaging
- Voicemail to email transcription and delivery
- Customizable voicemail greetings by department or user
- Secure instant messaging between team members
Remote and mobile access
- Softphone apps for desktop, iOS, and Android
- Make and receive calls from your business number on any device
- Full feature access for remote and hybrid workers
Administration
- Secure online portal for managing users, extensions, and settings
- Easy adds, moves, and changes without on-site support
- Detailed call reporting and analytics
- Multi-location management from one dashboard
Unified communications features
Video conferencing
Host face-to-face meetings with your team, clients, or partners from any device. No complicated setup or separate software license required.
Secure instant messaging
Keep internal communication fast, private, and compliant. Messages are logged and searchable, which matters for regulated industries like healthcare and financial services.
Telephony and call management
Crystal-clear audio, smart call routing, and full call management tools built into the same platform as your messaging and video.
Single platform access
Your team accesses everything from one login, on any device, from any location. No switching between apps or losing context when a conversation moves from chat to a call.
Who we support
We specialize in organizations where communication directly affects operations, patient care, customer service, or public safety. That includes:
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Healthcare practices and health systems - Manufacturing and industrial operations
- Government agencies and public service organizations
- Professional services firms
- Businesses with distributed teams or multiple locations
- Organizations transitioning away from aging on-site phone hardware
If your team cannot afford dropped calls, missed messages, or a system that goes down without warning, we are the right partner.
Why businesses choose Scipio
We are your IT partner, not just your phone vendor. Because Scipio also provides managed IT services, network infrastructure, and cabling, your phone system integrates cleanly into your broader technology environment. You work with one team that understands your whole setup, not a phone vendor who hands you off after installation.
Carrier-grade infrastructure. We design and support phone systems on infrastructure built for reliability. Missed calls and dropped audio are not acceptable in the environments we serve, and our systems are built accordingly.
Rapid response support. We hold ourselves to above industry-standard response times. When something needs attention, you reach a real engineer who knows your system.
24/7 availability. Your business does not stop at 5pm and neither does our support.
Proven at scale.
- 10,000+ phone endpoints installed
- 2,800+ workstations and servers supported nationwide
- Clients across 35+ states
- Offices in Chattanooga, Huntsville, Knoxville, and Nashville
- 25+ years of experience in business technology
