IT support built for
healthcare practices
When your technology fails, patient care suffers. Scipio keeps your systems running, your data protected,
and your team focused on what they do best.
- N25+ years in business
- N35+ states served
- N90th percentile NPS score
- N2800+ workstations managed
years in business
states served
percentile NPS score
workstations managed
Running a healthcare practice is hard enough without IT problems on top of it
Most practice managers in healthcare didn’t sign up to be IT support. But that’s often what happens.
A computer freezes during a patient visit. The phone system goes down. A staff member can’t access patient records. Suddenly you’re troubleshooting instead of running your practice.
The frustrating part is that most IT providers don’t actually understand healthcare. They offer generic support, overpromise on response times, and disappear when things get complicated. You end up paying every month for a service that doesn’t fix the real problem.
The technology issues you’re dealing with aren’t just inconveniences. They have real consequences. Outdated systems create HIPAA compliance gaps that can result in federal fines. Unprotected devices put patient data at risk. And slow IT response means your staff loses time and patience every single day.
None of this has to be your problem to manage alone.
Running a healthcare practice is hard enough without IT problems on top of it
Patient data is not like other business data. And a technology failure in healthcare is not like a technology failure in other industries. In 2025, the average cost of a single healthcare data breach reached $7.42 million. Healthcare has been the most costly industry for data breaches for 14 consecutive years.
Over 80% of large breaches are now caused directly by hacking or IT failures. In 2024 alone, more than 725 large breaches were reported to the federal government. That’s more than two every single day. Ransomware attacks now account for the majority of breached patient records. When a hacking incident hits a small practice, it affects an average of over 100,000 individuals.
HIPAA doesn’t just require you to protect patient data. It requires you to prove you’re doing it. That means documented policies, access controls, audit logs, and tested recovery procedures. Most small practices don’t have these in place, not because they don’t care, but because no one has helped them get there.
What we do for healthcare practices
Scipio provides fully managed IT support built around how healthcare practices actually operate. We handle everything from day-to-day technical issues to long-term security and compliance planning, so your team never has to think about it.
Here’s what that includes:
HIPAA-aligned security
Endpoint protection, encryption, access controls, and audit logging configured to meet HIPAA requirements. We help you stay audit-ready without making it a separate full-time project.
24/7 monitoring
We watch your network around the clock. Most issues are caught and resolved before your team notices them. You’re not waiting for something to break before we act.
Fast response
Fast response when something goes wrong. Our response times consistently rank above industry benchmarks. When a workstation crashes or the internet drops during a patient visit, we’re already on it.
Business continuity and disaster recovery
Tested backup systems and recovery plans so a ransomware attack or hardware failure doesn’t shut your practices down for days. Healthcare practices are high-value targets. A recovery plan is not optional.
Cloud-based VoIP phone systems
Reliable, HIPAA-aware phone and communications platforms built for medical practices. Video, messaging, and telephony in one place, on any device.
Managed devices and workstations
Software updates, security patches, and device configuration handled for every machine in your practices. Your staff stays productive. Your devices stay protected.
Why Scipio
Scipio Technologies has been operating for over 25 years. We have a local presence in Chattanooga, Knoxville, Nashville, Huntsville and serve clients across the nation. Our team has carrier-grade skill sets. We manage over 2,800 workstations and servers and support more than 10,000+ phone endpoints nationwide.
Our NPS score routinely sits in the 90th percentile. That reflects how clients feel about working with us after the contract is signed. We respond quickly. We communicate honestly. We don’t disappear.
We work with partners including SentinelOne, Fortinet, Cisco, Microsoft, and Aruba Networks. These are the tools we use to build infrastructure that holds up under real-world pressure.
For healthcare practices specifically, we understand the weight of what you’re protecting. Your patients trust you with some of the most sensitive information they have. We take that seriously on our end.
How it works
We don’t make you fill out a long form or sit through a sales pitch before you know if we’re a fit. The process is simple.
First, we meet. A no-pressure call with one of our team members. We want to understand your practice, your current setup, and where your biggest frustrations are. You talk. We listen. No obligation.
Then, we build a proposal. Based on what we learn, we design a plan for your specific practice. Not a generic package. We’ll show you exactly what we recommend, why, and what it costs. No hidden fees. Nothing you don’t need.
We implement the agreed-to plan and start managing your IT. Your team gets technology that works. You get one fewer thing to worry about every day.
Most healthcare clients are fully onboarded within a few weeks.
Common questions
Are you familiar with HIPAA requirements?
Yes. We work with healthcare practices and understand what HIPAA expects from a technology standpoint. That includes encryption, access controls, audit logging, and incident response. We help you build a defensible compliance posture, not just check a box.
How fast do you respond when something breaks?
Our response times are above industry benchmarks. Most issues are caught through 24/7 monitoring before they affect your team. When something does require attention, we prioritize healthcare environments because we understand the stakes.
Do you work with small practices, not just large health systems?
Most of our healthcare clients are small to mid-sized practices, clinics, and specialty offices. We build solutions around your actual size and budget. You won’t pay for infrastructure you don’t need.
What happens if there's a ransomware attack or data breach?
We build disaster recovery into every plan from the start. If something happens, you have a tested recovery path already in place. We also help you understand your HIPAA breach notification obligations so you’re not navigating that alone.
We already have an IT vendor. Can we still work with you?
Yes. We can fill specific gaps, such as cybersecurity, HIPAA compliance, or phone systems, without replacing everything currently in place. We start with a conversation about where you actually need help.
Do you support EHR software?
We don’t develop EHR software, but we support the network, devices, and security environment your EHR runs on. That includes connectivity, uptime, and coordination with your EHR vendor when needed.
Ready to take IT off your plate?
Book a no-pressure call with one of our team members. We’ll look at your current setup and tell you honestly where we can help.
